Privacy Policy

Information used by the site

If you create an account, the authentication system handles your name and email address, email-verification status, and account and session records. Session records can include IP address and browser user-agent fields where recorded.

When you use membership features, the signed-in account email is used to start hosted checkout and check subscription status. Checkout is hosted by Stripe and initiated through Polsia’s billing service. Payment details are entered in hosted checkout; this site does not provide its own card-entry form.

Account-verification email is sent through the installed Polsia email proxy. Deedloom’s page-view beacon stores a persistent polsia_vid identifier in browser local storage and sends that identifier with the deployed app slug to Polsia when a page loads.

When you apply for help, the form collects your name, age, date of birth, mailing address, phone number, email address, category of need, story, and the required adult-eligibility and privacy consent. Deedloom uses these details to assess and review your application and to contact you if follow-up is needed.

Purposes and service providers

These flows use account information to authenticate members, support email verification, start membership checkout, and retrieve membership status. The only essential third-party processors for these flows are Stripe and Polsia. Stripe provides hosted checkout. Polsia provides hosting and platform operations, including billing and email-proxy requests and the page-view beacon.

Help applications are stored in Deedloom’s service-request queue and can be viewed only by authenticated Deedloom administrators through the protected administration area. Other site visitors and members cannot browse applications. When delivery is available, a notification containing the application reference and a link to the protected review queue is sent to Deedloom’s company inbox through the Polsia email proxy; it does not include form answers. Pending or failed notification status can be reviewed and retried by an administrator.

Retention and privacy requests

Deedloom’s stated retention limit for account-profile and usage data is no longer than 24 months from collection or record creation. Deletion requests sent to deedloom-7@polsia.app are to be completed within 30 days. These are policy commitments: this app does not automatically erase account-profile or page-view data, and Polsia-side analytics erasure is not exposed through this app. Deedloom must handle requests operationally to meet the stated limit and completion window.

Help-application records are retained for 24 months from submission. A daily cleanup removes those records after that period, including their review history and notification state. To request access to or deletion of an application, email deedloom-7@polsia.app. We will complete an erasure request within 30 days.

Operator and official inquiries

Deedloom operates as a sole proprietorship in Florida, USA. Send official inquiries to deedloom-7@polsia.app.