Deedloom policies
Refund & Cancellation Policy
Deedloom operates as a sole proprietorship in Florida, USA. Florida law governs these terms and disputes. This page explains how to manage a subscription cancellation and request review of a charge or donation.
Manage or cancel a subscription
Sign in and open your profile to manage billing. Subscribers can open the hosted billing portal and submit a cancellation from their account. Deedloom’s cancellation policy is that cancellation stops renewal immediately while access continues through the paid billing period. The app opens the hosted portal but does not control or verify its cancellation settings; this behavior depends on the external portal configuration.
If no subscription is found or the portal cannot be opened, contact Deedloom at deedloom-7@polsia.app for assistance.
Refunds for charges and donations
Subscription charges and one-time donations are non-refundable except for verified duplicate transactions or billing errors reported within 14 days of the transaction. Approved corrections are processed within 5–10 business days. The app does not provide a refund API, so corrections require platform-side handling.
Official inquiries
Send official operational and legal inquiries to deedloom-7@polsia.app.